Property Management/Maintenance Request
For Residents
Something not working? Let’s get it fixed.
Before you submit a request, check the quick fixes below. Many common issues can be solved in minutes, which can save you a service call and, in some cases, a charge.
Is It an Emergency?
For fire, a gas smell or any threat to safety, leave the home and call 911 first. For emergencies like active flooding, a sewage backup or no cooling during extreme heat, call or text 602-717-4838 right away, then submit this form.
Try These Quick Fixes First
No air conditioningCheck all circuit breakers, replace the air filter, and check the thermostat batteries.Video 1 → · Video 2 → · Video 3 →
No electricityTurn each circuit breaker fully off, then fully on. Reset GFCI outlets in the bathrooms, kitchen, laundry room and garage.Watch video →
No power to outlets or switchesReset the breaker panel, reset GFCI outlets, and check whether the outlet is controlled by a wall switch.Watch video →
Garbage disposal won’t runNo hum? Press the reset button. Humming? Turn it off and unplug it, free the jam with the included Allen wrench, remove the obstruction and test.Watch video →
No hot water, or too hot or coldCheck the tank’s thermostat setting and that it isn’t on “vacation,” reset the breaker, and press the reset button by the thermostat.Watch video →
Smoke detector beepingReplace the battery and check that the wire connection is secure.Watch video →
Refrigerator too warm or coldCheck that the refrigerator’s temperature setting is correct.Watch video →
Submit a Maintenance Request
Tell us what’s happening, where, and when you’ll be home. An adult living in the home must be present for every repair visit. Photos or a short video help us send the right pro the first time.